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Topic Closedautodesk exchange

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waynelem View Drop Down
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Joined: 14.Jul.2014
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Using: autocad 2012 full /2014lt
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Direct Link To This Post Topic: autodesk exchange
    Posted: 28.Mar.2016 at 19:41
2012 AutoCad full and legal program.
When I go to "HELP" and type in a question "example- paste" the question goes gray and does not work.
It all worked last week and I have not changed anything.
Wayne
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John Connor View Drop Down
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Direct Link To This Post Posted: 28.Mar.2016 at 20:07
Maybe it's a momentary glitch?

Did you try shutting down then restarting AutoCAD?
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>

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waynelem View Drop Down
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Joined: 14.Jul.2014
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Using: autocad 2012 full /2014lt
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Points: 73
Direct Link To This Post Posted: 28.Mar.2016 at 20:28
Yes and reboot he laptop.
Now it indicates 1. "server connection in unavailable. Not true, I am using it right now.
2. Autodesk server is unavailable- used a backup laptop and it works.
3. Proxy server is blocking Exchange. Not sur how to fix this.
Thanks
Wayne
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John Connor View Drop Down
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Direct Link To This Post Posted: 28.Mar.2016 at 23:39
So you are on a network when this happened?
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>

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waynelem View Drop Down
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Direct Link To This Post Posted: 29.Mar.2016 at 02:45
I am a stand along unit. And yet the laptop was connected to the internet so I can monitor my email as I work.
wayne
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John Connor View Drop Down
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Direct Link To This Post Posted: 29.Mar.2016 at 11:48
AutoCAD 2012.  Just curious...is the latest service pack installed?

Read this article about proxy server settings from AutoDesk.  Note that under the Causes heading it says that it applies to the following components among which you'll see online Help for AutoCAD is listed.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-requests-to-Autodesk-servers-blocked-by-proxy-servers.html




Edited by John Connor - 29.Mar.2016 at 11:53
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>

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