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Topic ClosedUninstalling/Reinstalling problems
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Matez View Drop Down
Newbie
Newbie


Joined: 16.Feb.2017
Location: Czech Republic
Using: AutoCAD2015, Civil3D2017
Status: Offline
Points: 3 		Direct Link To This Post Topic: Uninstalling/Reinstalling problems
    Posted: 18.Feb.2017 at 00:17
I have installed Civil 3D 2017 on my pc but I managed to do a big mistake. I have moved some files from program files folder but couldnt remember which ones. I couldnt launch Civil neither could I launch Autocad 2015 which I have installed before. So I decided to uninstall and reinstall both programs. The problem is the installer told I have already installed Civil on my pc even if I have removed all the files according to the uninstalation manual on official websites. I had no file from autodesk in ny PC and when I launch installer it also says that I have it installed on my PC. Can somebody help me please? Formating the hard disk is the last solution I would like to avoid. Thanks
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John Connor View Drop Down
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Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175 		Direct Link To This Post Posted: 18.Feb.2017 at 13:03
You must have missed something during the uninstall process.  My guess is it would be one or more entries in the Windows Registry.
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>
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Matez View Drop Down
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Joined: 16.Feb.2017
Location: Czech Republic
Using: AutoCAD2015, Civil3D2017
Status: Offline
Points: 3 		Direct Link To This Post Posted: 20.Feb.2017 at 16:29
I have gone through the uninstall process again, did everything it said, used ccleaner to clean up and it is still not working... Even checked myself registers... Nothing left there from Autodesk or CAD. It seem like formatting the disk is the only thing will help, but I still would like to avoid it.
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John Connor View Drop Down
Senior Member
Senior Member


Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175 		Direct Link To This Post Posted: 20.Feb.2017 at 18:06
It's a Registry problem or at least that is what Autodesk itself says.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/simplecontent/content/autocad-already-installed.html

Read this too.  It's from an independent source.

http://www.cad-notes.com/unable-to-install-autocad-because-its-already-installed/


Edited by John Connor - 20.Feb.2017 at 18:08
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>
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