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Topic ClosedInstallation and repair woes

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cadmech View Drop Down
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Joined: 25.Mar.2011
Location: Australia
Using: AutoCAD Mechanical 2011
Status: Offline
Points: 5
Direct Link To This Post Topic: Installation and repair woes
    Posted: 25.Mar.2011 at 20:53
Hi, I successfully installed AutoCAD Mechanical 2011 a month ago and just recently, I had the chance to look at it in more depth. Unfortunately, not realising that I hadn't installed Inventor for all the 3D assembly stuff I needed, I tried to uninstall Mechanical - which failed towards the end for some unknown error. I then deleted all of it's files from my C:\ and upon finding about about inventor, tried reinstalling from the installation files I still had. However, the setup states that AutoCAD Mechanical 2011 is still installed and thus won't let me reinstall it. Exasperated, I've installed Mechanical 2010 but would like my 2011 version back. How can I fix this? Thank you!
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John Connor View Drop Down
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Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
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Direct Link To This Post Posted: 25.Mar.2011 at 21:47
You don't say how you deleted all the files from your C:\ drive but AutoDesk does have a procedure for uninstalling an application prior to a clean install posted on its website.  You may have to give it a read and see what you may have missed.
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

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cadmech View Drop Down
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Joined: 25.Mar.2011
Location: Australia
Using: AutoCAD Mechanical 2011
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Direct Link To This Post Posted: 26.Mar.2011 at 00:40
Didn't work, I've gone through the steps - by how I deleted i mean, I literally, manually deleted the files (after the 1st uninstall failed) into the recycle bin and got rid of them. So a standard uninstall via Control panel - add/remove programs became impossible. After doing all the remnant clean ups, I still can't reinstall acad mech 2011, as it keeps saying that there is a newer version installed already even though there are no more autocad products on my computer!! HELP!!!
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Cad64 View Drop Down
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Joined: 17.Apr.2010
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Using: Autocad 2011, 3DS Max 2011, Photoshop CS5
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Direct Link To This Post Posted: 26.Mar.2011 at 02:57
So are you saying that you went here http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617, followed the instructions and removed all files from all directories and from the registry and you still can't reinstall?
Online Portfolio: http://www.rdeweese.com/
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cadmech View Drop Down
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Joined: 25.Mar.2011
Location: Australia
Using: AutoCAD Mechanical 2011
Status: Offline
Points: 5
Direct Link To This Post Posted: 26.Mar.2011 at 04:16
Yup! been drivin me nuts,
finally, i found a reg cleaner via which i deleted further remnants of auto mech 2011 and tried reinstalling. momentarily the problem was solved in that the options weren't greyed out anymore. but installing it now has another problem - it's having trouble getting access to a key in the reg due to some permission error or something. followed the steps on autocad's help website and the problem continues to reappear. am going to try disabling the antivirus (possible cause) and see what happens. what do you think?
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Cad64 View Drop Down
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Joined: 17.Apr.2010
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Using: Autocad 2011, 3DS Max 2011, Photoshop CS5
Status: Offline
Points: 491
Direct Link To This Post Posted: 26.Mar.2011 at 15:35
I've heard that AV programs can disrupt installation, so turning yours off may help.

You didn't mention what operating system you're on? If you're on Vista or Windows 7 you may need to adjust your security settings.
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cadmech View Drop Down
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Joined: 25.Mar.2011
Location: Australia
Using: AutoCAD Mechanical 2011
Status: Offline
Points: 5
Direct Link To This Post Posted: 27.Mar.2011 at 03:25
well, disabling antivirus didn't do it. btw, i'm running win 7,
i found a similar complaint online and that person used a windows registry cleaner to find the remaining keys and subkeys still attached to mech 2011, it was actually released by microsoft to solve a problem with office installation. but windows then took it off their website saying it caused instability. but i used it anyway - and it worked until I tried reinstalling and then it couldn't get access into the registry for installing (new problem!), so i just gave up, restored from an earlier system image, redownloaded from autocad and reinstalled everything. and now, it's all good. moral of the story: don't delete files until the computer has said ok to delete!!
thanks for all the help though :)

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