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Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018 Status: Offline
Points: 7175
Posted: 30.Mar.2011 at 12:10
I can't think of a variable that would make the command work differently or not at all on different computers. I think it is simply an error on the part of the user. It could even be bad geometry.
Maybe you need to have a "lunch and learn" session with all CAD operators to teach them the proper use of the command. The session can include analyzing drawings where the command appeared not to work in order to figure out the root cause of the problem.
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