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   hi
i use Autocad 2002 with arch t program (actually acceliarch), but i have a problem (appear yesterday), when i want use the navigator (arch t) a message appear on the screen " slide viewer-create control failed", and when the navigator appear the area where the blocks are, not appear any blocks. i tried to fix it, but i can't. i tried unistall and install (autocad and arch t) and the problem continue.
anybody can help me with this problem.
thanks in advanced.

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cedros Members Profile Find Members Posts Newbie Joined: 06.May.2011 Location: Mexico Using: AutoCAD 2002-Arch T Status: Offline Points: 2	Topic: autocad 2002-arch t problems Posted: 06.May.2011 at 03:16
	hi i use Autocad 2002 with arch t program (actually acceliarch), but i have a problem (appear yesterday), when i want use the navigator (arch t) a message appear on the screen " slide viewer-create control failed", and when the navigator appear the area where the blocks are, not appear any blocks. i tried to fix it, but i can't. i tried unistall and install (autocad and arch t) and the problem continue. anybody can help me with this problem. thanks in advanced.

John Connor Members Profile Find Members Posts Senior Member Joined: 01.Feb.2011 Location: United States Using: AutoCAD 2018 Status: Offline Points: 7175	Posted: 06.May.2011 at 12:08
	Your first step should have been to seek help from the maker of the Arch T program (Acceliarch). Does the company have an online forum for customers using their product? You should never uninstall/reinstall to try and solve a problem without first trying all other remedies. This approach should always be last on your list of things to do. For example, AutoCAD has a Repair option that should always be attempted first. I don't know if Acceliarch/Arch T does. Have you done an Internet search on the error message you were receiving? If so what were the results of your search? What did you find out? When did the problem first occur? Was it after installing any updates to Windows by any chance? What version of Windows are you running? XP? Vista? Other?
	"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance." <<AutoCAD 2015>>

cedros Members Profile Find Members Posts Newbie Joined: 06.May.2011 Location: Mexico Using: AutoCAD 2002-Arch T Status: Offline Points: 2	Posted: 08.May.2011 at 09:19
	Hi John thanks for your response...i think the problem come when installing the autocad 2011, migrate all my settings (normally never migrate) but in this time i put yes...and the problem start. well i will try to find any solution on the arch t forum and i tell you later if somebody knows the answer. thanks

John Connor Members Profile Find Members Posts Senior Member Joined: 01.Feb.2011 Location: United States Using: AutoCAD 2018 Status: Offline Points: 7175	Posted: 08.May.2011 at 13:40
	You failed to answer all my questions. In the future you should always create a Restore Point before installing any new software.
	"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance." <<AutoCAD 2015>>

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