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revengar 
Newbie
Joined: 03.Dec.2008
Status: Offline
Points: 3
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 Topic: AutoCAD 2011 not installing on Windows 7
Posted: 16.Aug.2011 at 13:56 |
I am not able to install the 64 bit AutoCAD 2011 on the 64 bit Windows 7 Professional. It is the 64 bit DVD, not the 32 bit DVD. I keep getting the "can not load on this operating system" message. I have turned off all anti-virus, run from "safe" mode, copied the dvd directly to the hard drive and run it from there, etc. 
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 16.Aug.2011 at 18:36 |
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The DVD is 64-bit and Windows 7 is 64-bit and you get the "cannot load on this operating system" error message?. Begs the question...where did you get the DVD?
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance." <<AutoCAD 2015>>
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revengar
Newbie
Joined: 03.Dec.2008
Status: Offline
Points: 3
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Posted: 17.Aug.2011 at 04:39 |
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There are two seats purchased from Associated Software Sales in California. Both 64 bit dvds give the same message. I have seen some of the same type problems reported elsewhere, but there have been no solutions or answers. Frustrating.
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 17.Aug.2011 at 12:02 |
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May I ask what you paid for each seat of AutoCAD 2012?
Did you try calling the company and asking for assistance?
Have you tried contacting AutoDesk directly and asking for assistance?
I did some checking around and you won't like what I am about to tell you.
The Better Business Bureau gave them a grade of "F". Someone on the AutoDesk Discussion Forums website says the company deals in questionable software and warns people to stay away from them.
I think you may have an illegal and possibly corrupted version of the program and that's why it is not loading.
I looked up the company's website and portions of it just point to a telephone number to call. I'm betting if you do call the number no one will pick up or it is discontinued. If someone does answer I bet you'll get no satisfaction.
Edited by John Connor - 17.Aug.2011 at 14:32
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance." <<AutoCAD 2015>>
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revengar
Newbie
Joined: 03.Dec.2008
Status: Offline
Points: 3
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Posted: 27.Aug.2011 at 18:33 |
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Sorry, but you bet wrong. I got satisfaction with absolutly no hassles. The number was called, a RMA issued, the problem software returned, a new set delivered and installed properly. I already did my own checking on them before I bought software from them (multiple times) and no issues were ever found. No complaints. AutoDesk doesn't like this company or others like them, because AutoDesk lost a lawsuit brought against them from someone they were threatening with their lawyers about selling software, so naturally someone at an AutoDesk forum would speak ill advised about this company. Have a good day.
Edited by revengar - 27.Aug.2011 at 18:33
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 27.Aug.2011 at 21:24 |
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Well I'm glad to hear that you fared so well. Let's see what happens down the road shall we? Good luck.
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance." <<AutoCAD 2015>>
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Vladimir Michl
Senior Member
Joined: 26.Jul.2007
Location: Czech Republic
Using: Autodesk software
Status: Offline
Points: 2196
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Posted: 29.Aug.2011 at 09:33 |
You can get a list of U.S. Autodesk resellers at:
Any other company selling AutoCAD is most probably a "gray" sales channel.
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AutoCAD 2011 not installing on Windows 7
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