CAD tip # 13582:

Question CAD
% platform category

My Fusion 360 stays in offline mode and cannot be switched online.

First, make sure that Fusion 360 has access to the internet. Run its "Service Utility" (Ctrl+Shift when launching) and run the "Network Diagnostic" test in it.

If the online connection is OK (green status) and your Fusion still remains offline (or in the maintenance mode), perform the following steps:

Try deleting the file:

C:/Users/USERNAME/AppData/Local/Autodesk/Autodesk Fusion 360/201010241748166/OfflineCache.xml

If that doesn't help, delete the NGlobalOptions.xml file in the %AppData%\Autodesk\Neutron Platform\Options\{alphanumeric folder name} folder (all variants).

In the %AppData%\Autodesk\Neutron Platform\Options folder, delete the NMachineSpecificOptions.xml file.

In the %TEMP%\Autodesk\ folder, delete the BrowserCache subfolder (including its subfolders).

Launch the Data Panel.

Fusion360

* CAD

20.12.2022 1821×

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Fusion 360

applies to: Fusion 360 360 ·

See also:
Tip 13597:	How to convert RGB color to Pantone, RAL, AutoCAD ACI, CMYK or vice versa?
Tip 13579:	Quick local opening of F3D files in Fusion 360.
Tip 13316:	Concerned about security of your Fusion designs? Where are hosted your USD Viewer files?
Tip 13227:	Reference Explorer - quick analysis of your project or assembly (file size, xref errors).
Tip 13152:	Compatibility of Autodesk products with Windows 11.

Selected tip: Error - user license revoked.

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