CAD tip # 13735:

Question CAD
% platform category

My initial login to Fusion 360 isn't working.

When I start Fusion 360, I get a colorful "Welcome to Fusion 360" window, but clicking on the Login button does nothing - I can't log in.

Cannont log into Fusion 360

If you are not logged in to the system when you start Fusion 360 (i.e., you are not logged in to the Autodesk Access or Desktop Connector tray application), Fusion will prompt you for your Autodesk ID credentials. As of March 2023, this login takes place in your standard web browser, not in the Fusion product window.

If a web browser window does not appear when you click "Log in", please check your system settings for your default web browser and also check that its window is not "under" the Fusion window or even off-screen.

Please verify (Properties > Compatibility, right click on the Fusion icon) that you are not running Fusion as the Administrator.

Also check the Default Application ("Choose default applications by protocol") setting in Windows - try setting Microsoft Edge for the "https" protocol.

If changing these settings does not help, log in (before launching Fusion) in another Autodesk application or in the Autodesk Access utility.

Or run the Fusion 360 Service Utility (hold Ctrl+Shift on Fusion start), click the "Reset Settings" button, and check the "Keep offline data" option before completing the reset so you don't lose the cache of your designs. Or you can try the Repair option. Then re-launch Fusion 360.

Fusion360

* CAD

16.5.2023 46594×

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Fusion 360

applies to: Fusion 360 360 ·

See also:
Tip 13917:	Check for concurrently running named licenses (device limit).
Tip 13805:	Projecting/embossing a profile on a curved surface in Fusion 360.
Tip 13641:	How do I restore an accidentally deleted file in Fusion 360?
Tip 13216:	Internal CAM kernel error in Fusion 360.
Tip 12892:	How to use Autodesk named licenses without internet connection? (volume of mobile data)

Selected tip: How to display current mouse coordinates in MapGuide window?

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