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CAD tip CAD tip # 12900:

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Q - question

When attempting to print, my PC fails to BSOD with APC_INDEX_MISMATCH

A - answer After applying the latest Windows updates, my AutoCAD crashes when trying to print - Windows fail up to blue screen with the error (stop code) APC_INDEX_MISMATCH in the module win32kfull.sys.

The printing problem from applications is caused by the Windows Update (hotfix) KB5000802 (or KB5000808 if you have Windows 10 version 1909, or KB5000822 for Win10 1809). Until Microsoft fixes this error, uninstall this hotfix. Run the command window CMD.exe as Administrator (search for cmd, right-click and choose "Run as Administrator").

In the command window the type the command:

wusa /uninstall /kb:5000802

and confirm it. Pause future Windows updates for about 7 days.

UPDATE: Microsoft has released the hotfix KB5001567 (so far only as out-of-band), which solves this problem. UPDATE: The latest Windows Update fixes this collision with print drivers

100% *  CAD 
17.3.2021    8396×  

See also:
Tip 12412:Missing category icons and thumbnails in Inventor Content Center.
Tip 11854:iLogic error in Inventor 2019: invocation of constructor threw an exception
Tip 11665:Export to Excel creates an empty table with the text DeleteMe.
Tip 6739:Solving intermittent random errors in AutoCAD input.
Tip 5417:After the latest Windows update, Inventor doesn't display drawing texts!

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