Display full version of the post: AutoCAD Plant 3D 2017

JoseCaretti
17.01.2017, 10:11

Hello everyone. I have this problem after a new installation of AutoCAD Plant 3D where I get this error:Fatal Error Unhandled Access Violation reading 0x0008 Exceptionat c2094bcah.http://autode.sk/2iZXckI

John Connor
17.01.2017, 11:28
What were you attempting to do when you got the error?What are your system specs?Have all service packs been installed?Is the error repeatable?
John Connor2017-01-17 11:30:19

JoseCaretti
17.01.2017, 11:45

I installed the programWindows 7 - 64 bityes, I installed all service packs

JoseCaretti
17.01.2017, 11:46

I tried uninstalling and reinstalling, and the error is always repeated

John Connor
17.01.2017, 12:03
Are you saying the error occurs as you are attempting to start a new drawing?What are your system specs?

JoseCaretti
17.01.2017, 12:11

No, when I launch the program StartupWin 7video card nvidia quadro k2000HP Z 440

John Connor
17.01.2017, 12:18
Then you probably had a bad install.When you did the uninstall/reinstall did you follow the procedure as outlined on the AutoDesk website re: preparing your system for a clean install?Did you disable your antivirus program during the installation process?

JoseCaretti
17.01.2017, 12:22

I tried them all. Now it formats for PC. and two days of work without anything positive.thank you very much for your interest.

John Connor
17.01.2017, 12:31
There was no good reason to format the PC.Is this a legally purchased copy of the program?
John Connor2017-01-17 12:33:04

JoseCaretti
17.01.2017, 12:51

Of course

John Connor
17.01.2017, 12:55
You failed to answer the second question which leads me to believe you are using pirated software.  If that is the case that could be the root cause of your problem.

JoseCaretti
17.01.2017, 12:58

I have my laptop with win 10, which has the same problem,if you want to help me with that

John Connor
17.01.2017, 13:02
You still refuse to answer my question re: legally purchased software.  So I can be of no further help.FYI - While pirated software may be free it has also been known to be quite unpredictable and fatal errors are very common.  The other downside is you can't get help in solving your problem from any of the usual sources.  You're basically on your own.

John Connor2017-01-17 14:18:39

Breeze104
17.01.2017, 14:17
When you are installing the Autodesk product, it is the very first thing after the OS?  If not try that.  In the past Some Autodesk products (AutoCAD) would error out or cause other programs to error when attempting to run.

JoseCaretti
18.01.2017, 08:46
John Connor
I am part of an ATC. for this use licenses available for the same ATC

John Connor
18.01.2017, 11:27
[QUOTE=Breeze104]When you are installing the Autodesk product, it is the very first thing after the OS?  If not try that.  In the past Some Autodesk products (AutoCAD) would error out or cause other programs to error when attempting to run.[/QUOTE]The order of installation of AutoCAD has no affect on whether or not it will run.  Show me a statement from AutoDesk itself that says otherwise.

John Connor
18.01.2017, 11:30
[QUOTE=JoseCaretti]John Connor
I am part of an ATC. for this use licenses available for the same ATC[/QUOTE]And what does that have to do with the price of tea in China?You have a program that for some reason won't install on a desktop or a laptop and it also won't install under two different operating systems.  Either the program is pirated (you say it isn't) or the installation files are corrupt.  Did you contact AutoDesk and fill out a support request?

JoseCaretti
18.01.2017, 12:55

I've done your support request.they told me last night.unfortunately it was already too late.however, my plans are not pirates, I officially licensed autodek.thanks anyway for the help you gave me.

John Connor
18.01.2017, 13:02
Support requests, unless deemed an emergency, can take up to 48 hours to be acknowledged with something other than an automated reply.  It's a wonder why anyone would continue to use a product where you have to wait that long to get help considering the initial price of the program and the yearly subscription fee.Have them send you a disk with the program on it.  Installation via a download is notoriously flaky especially if you have a slow Internet connection or one that is prone to interruptions.
John Connor2017-01-18 13:23:29