https://www.cadforum.cz/forum_en/ Thu, 21 May 2026 09:09:03 +0000 Wed, 18 Jan 2017 13:02:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://www.cadforum.cz/forum_en/RSS_post_feed.asp?TID=12178 https://www.cadforum.cz/forum_en/forum_images/web_wiz_forums.png https://www.cadforum.cz/forum_en/ https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34183&title=autocad-plant-3d-2017#34183 Author: John Connor
Subject: 12178
Posted: 18.Jan.2017 at 13:02

Support requests, unless deemed an emergency, can take up to 48 hours to be acknowledged with something other than an automated reply.  It's a wonder why anyone would continue to use a product where you have to wait that long to get help considering the initial price of the program and the yearly subscription fee.

Have them send you a disk with the program on it.  Installation via a download is notoriously flaky especially if you have a slow Internet connection or one that is prone to interruptions.


Edited by John Connor - 18.Jan.2017 at 13:23]]> Wed, 18 Jan 2017 13:02:51 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34183&title=autocad-plant-3d-2017#34183 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34182&title=autocad-plant-3d-2017#34182 Author: JoseCaretti
Subject: 12178
Posted: 18.Jan.2017 at 12:55

I've done your support request.
they told me last night.
unfortunately it was already too late.
however, my plans are not pirates, I officially licensed autodek.
thanks anyway for the help you gave me.]]> Wed, 18 Jan 2017 12:55:53 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34182&title=autocad-plant-3d-2017#34182 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34181&title=autocad-plant-3d-2017#34181 Author: John Connor
Subject: 12178
Posted: 18.Jan.2017 at 11:30

JoseCaretti wrote: John Connor I am part of an ATC. for this use licenses available for the same ATC

And what does that have to do with the price of tea in China?

You have a program that for some reason won't install on a desktop or a laptop and it also won't install under two different operating systems.  Either the program is pirated (you say it isn't) or the installation files are corrupt. 

Did you contact AutoDesk and fill out a support request?
]]> Wed, 18 Jan 2017 11:30:34 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34181&title=autocad-plant-3d-2017#34181 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34180&title=autocad-plant-3d-2017#34180 Author: John Connor
Subject: 12178
Posted: 18.Jan.2017 at 11:27

Breeze104 wrote: When you are installing the Autodesk product, it is the very first thing after the OS?  If not try that.  In the past Some Autodesk products (AutoCAD) would error out or cause other programs to error when attempting to run.

The order of installation of AutoCAD has no affect on whether or not it will run.  Show me a statement from AutoDesk itself that says otherwise.
]]> Wed, 18 Jan 2017 11:27:12 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34180&title=autocad-plant-3d-2017#34180 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34179&title=autocad-plant-3d-2017#34179 Author: JoseCaretti
Subject: 12178
Posted: 18.Jan.2017 at 08:46

John Connor
I am part of an ATC. for this use licenses available for the same ATC]]> Wed, 18 Jan 2017 08:46:33 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34179&title=autocad-plant-3d-2017#34179 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34162&title=autocad-plant-3d-2017#34162 Author: Breeze104
Subject: 12178
Posted: 17.Jan.2017 at 14:17

When you are installing the Autodesk product, it is the very first thing after the OS?  If not try that.  In the past Some Autodesk products (AutoCAD) would error out or cause other programs to error when attempting to run.]]> Tue, 17 Jan 2017 14:17:25 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34162&title=autocad-plant-3d-2017#34162 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34155&title=autocad-plant-3d-2017#34155 Author: John Connor
Subject: 12178
Posted: 17.Jan.2017 at 13:02

You still refuse to answer my question re: legally purchased software.  So I can be of no further help.

FYI - While pirated software may be free it has also been known to be quite unpredictable and fatal errors are very common.  The other downside is you can't get help in solving your problem from any of the usual sources.  You're basically on your own.


Edited by John Connor - 17.Jan.2017 at 14:18]]> Tue, 17 Jan 2017 13:02:54 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34155&title=autocad-plant-3d-2017#34155 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34153&title=autocad-plant-3d-2017#34153 Author: JoseCaretti
Subject: 12178
Posted: 17.Jan.2017 at 12:58

I have my laptop with win 10, which has the same problem,
if you want to help me with that]]> Tue, 17 Jan 2017 12:58:25 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34153&title=autocad-plant-3d-2017#34153 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34152&title=autocad-plant-3d-2017#34152 Author: John Connor
Subject: 12178
Posted: 17.Jan.2017 at 12:55

You failed to answer the second question which leads me to believe you are using pirated software.  If that is the case that could be the root cause of your problem.
]]> Tue, 17 Jan 2017 12:55:20 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34152&title=autocad-plant-3d-2017#34152 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34151&title=autocad-plant-3d-2017#34151 Author: JoseCaretti
Subject: 12178
Posted: 17.Jan.2017 at 12:51

Of course]]> Tue, 17 Jan 2017 12:51:31 +0000 https://www.cadforum.cz/forum_en/forum_posts.asp?TID=12178&PID=34151&title=autocad-plant-3d-2017#34151