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Topic ClosedPaper sizes gone

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Mikejf View Drop Down
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Joined: 14.Oct.2010
Location: United Kingdom
Using: Autocad LT 2016
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Direct Link To This Post Topic: Paper sizes gone
    Posted: 13.May.2015 at 08:14
Hi have just updated to Windows 8.1.  I have installed all drivers for my HP officejet 7000 printer and it all prints OK from the test page, word etc..
 
When I try and plot in AutoCAD, I can select the printer but then the list of paper sizes are blank.  The list box is there and I can scroll down through what should be all the different paper sizes but there is nothing visible.  At the moment I would have to guess the paper size.
 
I've re-installed the printer drivers but it still happens.
 
My only work around at the moment is to plot to a PDF and then open the PDF and print it this way, not ideal.
 
Anyone seen this before?
 
Thanks
 
Mike
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John Connor View Drop Down
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Joined: 01.Feb.2011
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Using: AutoCAD 2018
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Direct Link To This Post Posted: 13.May.2015 at 11:44
I think I found an answer to your problem here...

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Paper-sizes-missing-when-plotting-from-AutoCAD-2015-on-Windows-8.html
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>

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Mikejf View Drop Down
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Joined: 14.Oct.2010
Location: United Kingdom
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Direct Link To This Post Posted: 13.May.2015 at 13:06
Thanks for that link.  Tried all that now.  Downloaded the latest windows 8.1 drivers.  Still no list of paper sizes.  Tried the universal PCL5 and PCL6 and Postscript drivers.  PCL6 and Postscript say my printer doesn't support these.  PCL5 just prints random letters and number.
 
Not sure what to try now!
 
Mike
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John Connor View Drop Down
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Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
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Direct Link To This Post Posted: 13.May.2015 at 14:23
Time for a new printer.
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

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