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Doors showing as squares
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dmleach View Drop Down
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Joined: 17.Nov.2017
Location: United Kingdom
Using: Architecture 2017
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmleach Quote  Post ReplyReply Direct Link To This Post Topic: Doors showing as squares
    Posted: 17.Nov.2017 at 11:04
Hello All,
 
Please can you help me urgently !?!?! :) I have a client who has requested a DWG from me. She has a viewing software. When looking at the drawing the doors (in paper space) show as squares. Can anyone please help with resolving this ? She might not keep her cool much longer !
 
Thanks.
 
Deborah
Deborah1970
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John Connor View Drop Down
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Joined: 01.Feb.2011
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Using: AutoCAD 2018
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Points: 6985 		Post Options Post Options   Thanks (0) Thanks(0)   Quote John Connor Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 11:27
What viewing software is the client using?
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>
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dmleach View Drop Down
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Joined: 17.Nov.2017
Location: United Kingdom
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmleach Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 11:31

Thank you for replying John. I am trying to find that out. She has never had a problem with past drawings......

I am at a loss to know what to do. I'll try anything ! :)
Deborah1970
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dmleach View Drop Down
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Joined: 17.Nov.2017
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmleach Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 11:48

It’s ‘AutoDWG DWGSee Pro 2017’

Likely Cloud Based
Deborah1970
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John Connor View Drop Down
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Joined: 01.Feb.2011
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Points: 6985 		Post Options Post Options   Thanks (0) Thanks(0)   Quote John Connor Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 12:51
Doesn't ring a bell.  She could always try DWG TrueView.
"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."

<<AutoCAD 2015>>
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Robert_D View Drop Down
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Points: 205 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Robert_D Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 17:04
Assuming you're using Architecture 2017, I suspect issue is with AEC / Proxy Objects.
If so, you can either:
Remove the proxy objects before forwarding the dwg.
Or she can (as mentioned above) open them with DWG TrueView.
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dmleach View Drop Down
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Joined: 17.Nov.2017
Location: United Kingdom
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmleach Quote  Post ReplyReply Direct Link To This Post Posted: 17.Nov.2017 at 17:09
Thank you all who have answered my question. I have exported as a basic AutoCAD rather than Architecture drawing and it worked ! Thanks.  Deborah
Deborah1970
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