Display full version of the post: FATAL ERROR

Krupesh
17.07.2010, 08:14
Hi
One of our user recieving the error while ploting in acad civil 3d 2011 
 
FATAl ERROR:Unhandeled access violation writing 0x38e200 exception at 774e205bn.
 
since two months he is getting  this sort of errors while plotting some certain drawings which consist of more images but still the drwing size is very less almost 3mb, so we have upgraded his system to
 
Windows-7
4gb ram
core 2 due processor
autocad civil 3d 2011
 
after upgrading the system the first week he worked fine without complaint now again he showing same error which i mention above while plotting some certain drawings. i fed up with this please help me if anyone facing similar problems
 
thanks alot in advance
 
Krupesh
 
 

Cad64
17.07.2010, 16:03
You say it only happens in certain drawings?
Do any other users experience problems with these drawings?
 
Run an AUDIT on the drawings that are causing problems. Also, AUDIT all xrefs that are attached to these drawings.
 
If Audit doesn't fix the problem, try doing a clean re-install of Autocad? http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Krupesh
19.07.2010, 11:05
Thank you very much for your instant replay, i tried by auditing the drawing as well all images but it was not usefull, according to audit log it was removed one error (i.e. 7d06-einvalid input was removed) even after auditing i have recieved same error.
 
yes i had a similar problem with other system also which comprises same hardware configuration and WIN-7 with autcad map 2010 in only one perticular dwg.
the dwg size is almost 3mb consist of more images, all the images can be loaded succesfully and can be work around when he click on the plot preview within a minute he will get same sort of error.
 
I unable to make out what is the causes of these dwg.

Slaraffenmann
14.08.2010, 14:55
You might try this to make more memory avilable for applications in win7:
 
1. Open command prompt. (RUN AS ADMINISTRATOR)2. Type the following text:   bcdedit /set IncreaseUserVA 30723. Restart computer.
 

Worked very well at my computer
 

Krupesh
18.08.2010, 13:25
Hi thanks for your suggession already i have enabled 3gb mode also but it was not worked.
 
I have one more question how to make out that autocad is running with 3gb mode after enabling 3gb switch in windows-7
 
thanks in advance
 
krupesh N

Cad64
18.08.2010, 15:34
Do you have the latest drivers loaded for your plotter?

Krupesh
19.08.2010, 06:05
No, i have loaded that same old driver only, i am getting problem for some certain drawings not for all, except those files we can plot other files so i speculated there is no problem with driver.
 
thanks for the reply.
 

Cad64
19.08.2010, 15:34

[QUOTE=Krupesh]No, i have loaded that same old driver only, i am getting problem for some certain drawings not for all, except those files we can plot other files so i speculated there is no problem with driver.
 
thanks for the reply.
 [/QUOTE]But you upgraded his system to Win 7. You can't expect your old plotter drivers to still work with the new operating system. Try loading new drivers. There may be an issue regarding the plotting of images that the new drivers could fix.