Display full version of the post: Windows 8.1

thechieuzz
18.10.2013, 17:15
Cannot start my autocad 2014 in O.S. Windows 8.1...Can you help me??

John Connor
18.10.2013, 18:43
What is the exact nature of the problem?  Does anything come up on screen?  Does it start then crash?  Do you see any type of error message?More details required.

thechieuzz
18.10.2013, 19:53
FATAL ERROR...acces violation Reading 0x0020 exception at e93c4c12h..

John Connor
18.10.2013, 19:57
I see this is going to take some time.Are you opening an existing drawing or trying to start a new drawing when the error occurs?

thechieuzz
18.10.2013, 20:59
I´m opening drawing existing and I´m starting with a new drawing..

John Connor
18.10.2013, 21:11
So you are saying it doesn't matter what you do.  OK then, you have a problem.  Your options are...1. Try a search of the AutoDesk website for the specific error message you are seeing.  Maybe there is a fix.  Perhaps it is a .NET problem.  I don't know.Should you get no results then it is on to option....2. Do a REPAIR of the installation.  You'll have to do this through the Windows Control Panel and the Add/Remove Programs feature (or whatever it is called in Win8).3. If that fails then move on to a REINSTALL.  4. If that fails then you will have to do a complete UNINSTALL / REINSTALL.  AutoDesk has very specific guidelines for this procedure that are posted on their website.  Follow them to the letter to set your computer up for what is termed a "clean" install.Unfortunately you are running Windows 8 and I have no experience with that OS so you are basically on your own unless you seek help through the AutoDesk Discussion Groups for AutoCAD 2014.Got all that?

racechase01
23.10.2013, 20:01
We have AutoCAD 2013 and one of my drafters did the windows 8.1 update and now we are having problems also. It acts like it is going to open and then it just vanishes. PLEASE HELP.....

racechase01
23.10.2013, 20:03
What I forgot to add was that I have tried repairing AutoCAD and re-installing it a few times. I also verified that the service pack 2 is installed.

John Connor
23.10.2013, 20:27
At the first sign of a problem with your OS you should have rolled back the system via a Restore point that predated the 8.1 update.When you did uninstall/reinstall AutoCAD did you explicitly follow AutoDesk's recommended procedure?Did you also temporarily disable both your anti-virus program and the UAC?Sometimes we are in such a hurry we overlook important steps that just come back to haunt us later.