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CAD tip CAD tip # 7739:

Question CAD 
 %  platform  category 
Q - question

Empty (white) activation window.

A - answer On an attempt to activate your Autodesk product from the 2010 family, only an empty window (blank dialog, screen) is displayed with two radio buttons. A similar problem may appear with "My Home" in Inventor 2015.

If your activation fails on a 64-bit Windows OS, use the hotfix www.cadstudio.cz/download

The following tips apply also for version 2011, 2012, 2013, 2014, 2015 and higher:

Check also your antivirus tools and your Windows security settings. Check also the ActiveX scripting control in your Internet Explorer security settings.

It could be caused also by a Windows scripting problem. Use RegEdit to set the Registry values:

  
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0  
change the key "1400" to 0.
  
HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0  
change the key "1400" to 0.

Try to edit the RTBeginReg.html file in the C:\Program Files\Common Files\Autodesk Shared\AdLM\R{1-7}\en-US\Webdepot folder - add the following line of below the html line:

<!-- saved from url=(0016)http://localhost -->

If this won't help, re-register the DLL files of the scripting engine. In a DOS window (as an Administrator), perform:

  
CD C:\Windows\System32 (in a 64-bit OS: CD C:\Windows\SysWow64)  
regsvr32 vbscript.dll  
regsvr32 jscript.dll  
Restart the Autodesk application.

If you use Internet Explorer 10 (Win8), try to disable and enable MSIE10 in your system - in Windows Control Panels go to Programs and Features > Turn Windows features on or off. Uncheck the item "Internet Explorer 10", end the dialog with OK and restart Windows. Similarly re-enable the MSIE10 feature and again restart Windows. Re-run your CAD application.

As a last resort solution, downgrade your Internet Explorer 10 to version 9 or lower.

ACAD2010Revit2010Inv2015Inventor2010max2010
100% Win64  CAD 
18.1.2011    24123x  
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See also:
Tip 8578:How many CPU cores can be used for Autodesk Infrastructure Map Server?
Tip 7431:What are the Autodesk ASR files?
Tip 7318:Activating AutoCAD license on-the-fly.
Tip 7258:Export of point- and curve coordinates to Excel.
Tip 6692:Simply create points or polyline from coordinates in Excel.


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