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CAD tip # 12412:

Question

CAD
% platform category

Missing category icons and thumbnails in Inventor Content Center.

After a Windows update, icons and thumbnails have disappeared from my Content Center. The icons of categories and part families in the category tree and in the content window of the Inventor Content Center (CC) catalog are suddenly missing and are no longer displayed.

Originally - proper display:

CC - standard parts

After the udpate - wrong display:

CC - missing icons

This problem can appear in all Inventor versions and it is caused by these Windows updates (KB hotfixes):

Windows 10 Build 1903 (OS 18362.418): KB4517389
Windows 10 Build 1809 (OS 17763.805): KB4519338
Windows 7 Build 7601 (Service Pack 1): KB4519976

Currently, there is ~~no other solution~~ than to remove (uninstall) the mentioned Windows KB updates (see Control Panels > Programs > Updates). But as these updates also bring important Windows security fixes, we recommend to temporarily accept the missing icons in Inventor and wait for the final resolution issued by Microsoft or Autodesk.

The issue was resolved in the updates 2019.4.3, 2018.38 and 2017.4.12.

Inventor

Win10,Win7 CAD

24.10.2019 1536×

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Inventor

Product Design Collection

applies to: Inventor ·

See also:
Tip 12532:	Error when inserting standard part - Modeling: Failed to insert a part into assembly!
Tip 12317:	How to publish a custom iPart to CC with Color as one of its parameters?
Tip 10266:	How to change the iProperty "Standard" for parts from Content Center?
Tip 9305:	Problem inserting the current version of a component from Content Center.
Tip 9136:	Switch the language of Inventor Content Center 2013 or 2012.

Selected tip: What are the Autodesk ASR files?

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