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rhbelter
Groupie
Joined: 21.Jun.2011
Location: United States
Using: AutoCAD2011, Inventor2011
Status: Offline
Points: 28
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Topic: Plotter Driver Posted: 26.Aug.2012 at 12:48 |
Hello, John, Problem solved. A - too simple error - in the properties window, where the color switch was set to blocks, rather than layer. I never use 'color', only layer, so pay no attention to it. I must have stumbled over the switch. I crawled through all sorts of discussion of layer lock before I found this. There are, of course, lottssaa ways to go wrong, and I'm careful to avail myself of many of them. Thanks for your help. Enjoy /s/ Bob
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rhbelter
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 26.Aug.2012 at 01:19 |
Blocks are locked how? I'm not sure I understand your question.
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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rhbelter
Groupie
Joined: 21.Jun.2011
Location: United States
Using: AutoCAD2011, Inventor2011
Status: Offline
Points: 28
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Posted: 25.Aug.2012 at 19:01 |
Hello, John, The Dell 'third world help' was not much help, but I thank you for yours. For now, I'll just plot from my old computer, and give the plot/win7/HP755cm a rest. New problem: Unable to control layers for new work. Old blocks change layers OK, but new lines -- blocks are locked. I've been all over the 'layer-lock' stuff, but I'm not clever enough to find a way to fix my problem. Any ideas? Or, should I best post as a new topic? Thanks /s/ Bob
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rhbelter
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 25.Aug.2012 at 12:17 |
HP755CM
The tech must be a new hire who never worked in the field. Can't believe he cannot locate a suitable driver. Did you inquire about a universal print driver? Did you ask him about running a XP driver in a virtual machine or in XP mode?
Edited by John Connor - 25.Aug.2012 at 12:18
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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rhbelter
Groupie
Joined: 21.Jun.2011
Location: United States
Using: AutoCAD2011, Inventor2011
Status: Offline
Points: 28
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Posted: 25.Aug.2012 at 01:50 |
Hello, Autocad Experts, I'm right now on an interactive chat session with Dell technical support. Can any one direct us to an address for a driver which we can install???? Thanks /s/ Bob
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rhbelter
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 24.Aug.2012 at 17:24 |
One other option would be to find a universal printer driver (if one is available for the DesignJet series) and see if it works.
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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FrancescaHatfie
Newbie
Joined: 24.Aug.2012
Location: Canada
Using: AutoCAD2011
Status: Offline
Points: 1
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Posted: 24.Aug.2012 at 10:06 |
John Connor wrote:
No, you need to use the 64-bit driver.
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That's what I did when I faced such a problem. I've always been having troubles in compatibility when it comes to Windows 64-bit and 32-bit.
It worked well for me although I was searching for the 64-bit driver for too long:)
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 22.Aug.2012 at 18:55 |
Of interest re: using XP driver in Win7.
http://h30499.www3.hp.com/t5/Printers-Designjet-Large-Format/Windows-7-and-DesignJet-755cm/td-p/4633349
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 22.Aug.2012 at 18:46 |
One option...virtual machine. Read this:
http://www.areforum.org/forums/showthread.php?218497-HP-Designjet-Plotter-windows-7-sucess!
What driver did you download? Was it a 64-bit driver for Win7 or XP that you downloaded?
Edited by John Connor - 22.Aug.2012 at 18:50
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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John Connor
Senior Member
Joined: 01.Feb.2011
Location: United States
Using: AutoCAD 2018
Status: Offline
Points: 7175
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Posted: 22.Aug.2012 at 18:42 |
What have you done to troubleshoot the problem so far? Example: Have you uninstalled the plotter, removed the drivers then reinstalled?
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"Humans have a strength that cannot be measured. This is John Connor. If you are reading this, you are the resistance."
<<AutoCAD 2015>>
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